Qover applies the "cancel anytime" principle.
You can cancel your policy at any moment and you will receive a pro-rata refund of the paid premium.
To cancel your policy, send a request by e-mail* to firstname.lastname@example.org and include the following information:
- Your Policy number.
- The date you wish the policy to end.
If no date is mentioned, the policy will be ended on the request date (retroactively if not executed the day itself).
If you cancel your policy within 14 days following the subscription date, the premium will be refunded 100% because of your retraction right.
If you already have been paid for a claim and you want to cancel your policy, you will not be entitled to receive a refund of the premium,
*For security reasons, please make sure you use the same e-mail address you provided in the contract. If the request comes from an unknown address, additional security questions might be needed to identify the customer.